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HP ENVY 17t
Microsoft Windows 10 (64-bit)

I am planning on getting the new ENVY 17t laptop. However, I would like to know if it can be cahrged thru its USB C port. If it can be charged, will the USB C chargers that HP sells work on it? I got two different answers from HP Sales regarding the USB C charger. One said it would charge but at a slower pace. The other rep said it won't charge. Which is the right answer?

5 REPLIES 5
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@VeenZane

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need information on using the USB Type-C port for charging the laptop.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check if the PC supports thunderbolt technology?

Also did you know that HP doesn't sell any chargers for notebooks as off yet?

 

While you respond to that, I went through generic product specifications of HP Envy 17T and found that there is no Thunderbolt port available on your PC,

I'm afraid it may not work without a thunderbolt compatible port.

 

For more details regarding the usage of USB TYPE-C Port,

please visit this link: Click here

 

I hope this information helps,

 

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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Thanks for the reply. Here is the link to the adapter i was thinking of getting if i end up getting the envy 17t laptop.

 

http://store.hp.com/us/en/pdp/hp-usb-c-travel-power-adapter-65w

 

You're right that it doesn't support thunderbolt because i just checked the spec sheet again. So 2 out of 3 says that it can't be charged via USB C. I guess it can't be charged that way. That's a huge disappointment as I was really planing on getting this laptop. It was between this and the inspiron 7577. Although the HP had an older gpu, i was still going to go for it because of the price hp offers right now. However, the lack of a capability to charge via USB C port has tilted it the inspiron's way.

So the adapter on that link can only be used on HP laptops that support TB3? Also, if a laptop has TB3 support, does it automatically mean that it can be charged via USB C?

Thanks for the help!

HP Recommended

 

@VeenZane

Thank you for responding,

It's great to have you back 😉

 

There are quite a few other models that support the TB3 and you could check them out,

using the HPshopping website: Click here to access it.

 

That said, you are right about USB Type-C TB3 support for charging & alternate display, etc...however, as off now HP doesn't support charging via a power bank, in case you wanted to set that up, just an FYI.

 

I hope my information was helpful.

 

If I have answered your queries, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" button for my efforts to help you.

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

So how about the adapter on the link i posted, can it be used for HP laptops with TB3?

HP Recommended

 

@VeenZane

Thank you for responding,

It's great to have you back 😉

 

Yes, that should work just fine,

I recommend you check with the USB-TYPE C specifications article I had sent earlier as it contains the detailed answer to your query.

 

Let me know , if you need anything else,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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