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05-09-2019 03:42 AM
Hi, I have a next question: I just got (literally 2 days) a new laptop and tested it out; When I tried to run some games (my laptop has i5 8265u + MX 150 4 GB) and see the temps under load; the temperatures went up to about 95 degrees, after which they continued to jump back and forth. Seeing this, I undervolted CPU (via XTU) and underclocked GPU (via Afterburner) and temps went down to about 65-70 degrees, which is sugnificantly better, but having to limit its performance is tough.
So, I thought that changing thermal paste for somithing like Arctic Cooling MX-4 (it has good rewiews, but i am open to other suggestions) would help temps a bit.
But the question then is, can I repaste it with my warranty intact by myself and if not, whether this can be done via an HP authorised service center ?
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05-09-2019 11:49 AM
Hello @nuyter
Thank you for posting in the HP Support Community.
Personally, I think they will want to be done by authorized tech center, not by you, in order to keep the warranty active.
To be 100% sure and to arrange all the details, please call the local HP Support team for your country and address this with them directly -> https://www8.hp.com/ru/ru/contact-hp/phone-assist.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
05-09-2019 11:49 AM
Hello @nuyter
Thank you for posting in the HP Support Community.
Personally, I think they will want to be done by authorized tech center, not by you, in order to keep the warranty active.
To be 100% sure and to arrange all the details, please call the local HP Support team for your country and address this with them directly -> https://www8.hp.com/ru/ru/contact-hp/phone-assist.html
Hope this helps.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013