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flagstaff-linda Honor Student
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Cannot find a replacement battery for my HP notebook N0T82UA

HP Notebook N0T82UA#ABA
Microsoft Windows 10 (64-bit)

The HP tool does not help me find the right replacement battery for my notebook. The battery shows HU02 and other numbers that do not pull up on the site. I ordered the one the tool suggested and it was wrong. I bought this laptop in July 2015 and am shocked that the battery has already failed. The website does not let me ask for support to get the right battery. Now, I'm trying to use HP to replace the battery, can someone help me?

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PhD Student PhD Student
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Cannot find a replacement battery for my HP notebook N0T82UA

Here is the battery part number

807956-001Battery pack - 3-cell lithium-ion (Li-Ion), 2.8Ah, 31Wh (HS03031-CL)

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
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flagstaff-linda Honor Student
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Cannot find a replacement battery for my HP notebook N0T82UA

Thank you, I appreciate your help!!!!!

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Top Student Ben_H1 Top Student
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Cannot find a replacement battery for my HP notebook N0T82UA

Actually, your particular notebook has 2 battery options -- one is a 3-cell battery, but there is also a 4-cell battery. 807956-001 is the 3-cell version -- 807957-001 is the 4-cell version. It might be in very small print, but one of these part numbers should actually be on the battery label in your notebook. Without the notebook serial number, I can't be sure which battery is the original in your notebook.
I am an HP employee.
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