Cannot start HP PC Hardware Diagnostics

[Aditya_Madan]

Hello,

I am not able to run the HP PC Hardware Diagnostics in the HP Support Assistant. When I click on it, I get the feedback window asking for feedback of the diagnostics. Can you help me out so that I can run a checkup on my PC.

Thanks

[praveenbv]

Hi@Aditya_Madan, Welcome to the HP Support Community!

Request you to follow the below 

Let us initiate the System  test by following the below steps:

• Turn off the laptop.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the main menu, click Component Tests.

Figure : Selecting Component Tests from the main menu

• The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.

Figure : Sample list of Component Tests

• System Test - Click quick Test.

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Have a great day! 

[praveenbv]

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead!