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Cannot start HP PC Hardware Diagnostics

HP Recommended
Pavilion Notebook
Microsoft Windows 10 (64-bit)

Hello,

I am not able to run the HP PC Hardware Diagnostics in the HP Support Assistant. When I click on it, I get the feedback window asking for feedback of the diagnostics. Can you help me out so that I can run a checkup on my PC.

Thanks

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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

Hi@Aditya_Madan, Welcome to the HP Support Community!

 

Request you to follow the below 

 

Let us initiate the System  test by following the below steps:

 

  • Turn off the laptop.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the main menu, click Component Tests.

 

Figure : Selecting Component Tests from the main menu

 

  • The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.

 

Figure : Sample list of Component Tests

  • System Test - Click quick Test.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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HP Support Agent
HP Support Agent
1,392 1,392 41 56
Message 3 of 3
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HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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