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- Cannot start HP PC Hardware Diagnostics

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01-13-2021 01:04 AM
Hello,
I am not able to run the HP PC Hardware Diagnostics in the HP Support Assistant. When I click on it, I get the feedback window asking for feedback of the diagnostics. Can you help me out so that I can run a checkup on my PC.
Thanks
01-16-2021 06:19 AM
Hi@Aditya_Madan, Welcome to the HP Support Community!
Request you to follow the below
Let us initiate the System test by following the below steps:
- Turn off the laptop.
- Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
- On the main menu, click Component Tests.
Figure : Selecting Component Tests from the main menu
- The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.
Figure : Sample list of Component Tests
- System Test - Click quick Test.
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Have a great day!
01-17-2021 08:46 PM
Greetings!
This message is from the HP Support team,
Just needed to know if all your queries were resolved?
If not, I could help you get there.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
Have a great day ahead!