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‎10-15-2016 12:52 PM

HP Recommended
Product: HP 250 g4 notebook computer
Operating System: Microsoft Windows 10 (64-bit)
I need help.... the Caps lock key keeps blinking or its blinking for a while then it stops and I am typing capital and common letters mistakes Secondly, the touchpad is not responding when the caps lock key is blinking. And it is really frustrating like. ..
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 04:20 PM

HP Recommended
It work for two days and it is the same problems that happened again

View solution in original post

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2 REPLIES 2

‎10-15-2016 01:35 PM

HP Recommended

Hi,

Please try a hard reset and see if it works.

1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 10 seconds.
4. Plug in the a/c power supply (without battery) and power on.

Regards.

BH
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‎10-17-2016 04:20 PM

HP Recommended
It work for two days and it is the same problems that happened again
Was this reply helpful? Yes No
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