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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Well you can remove the DVD drive from the computer. You can remove the faceplate from the DVD drive and check the button from the backside of the faceplate and try to figure out how and why it is stuck but assuming its damaged with broken parts all you can really do is replace the drive. They are not very expensive or hard to replace. Flip the laptop over, remove one screw and the drive slides out. See p. 49 of the Manual here:
Post back if you want further help with how to remove the faceplate, etc. Please accept as solution if this is the info you needed.
HP Recommended
Well you can remove the DVD drive from the computer. You can remove the faceplate from the DVD drive and check the button from the backside of the faceplate and try to figure out how and why it is stuck but assuming its damaged with broken parts all you can really do is replace the drive. They are not very expensive or hard to replace. Flip the laptop over, remove one screw and the drive slides out. See p. 49 of the Manual here:
Post back if you want further help with how to remove the faceplate, etc. Please accept as solution if this is the info you needed.
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