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‎01-31-2020 12:33 PM - edited ‎01-31-2020 12:34 PM

HP Recommended

Certain keyboard buttons don't work on my laptop keyboard which is built in, the keys are 1,4,5,r,t,f,g,v,b and caps lock from what I have found out. I've restarted my computer first nothing happened still same, uninstalled the driver and let it restart and download it again, turned off my PC took battery out pressed the on button for 15 secs and put it on and still it didn't work so it doesn't help and i need a solution. Im writing it with a Bluetooth keyboard but i need the built in one fixed.

Thanks

1 REPLY 1

‎02-03-2020 11:32 AM

HP Recommended

@Davekruts Welcome to HP Community!

 

Please provide the product number.

 

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Click here for steps on finding the information we need!

 

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http://support.hp.com/us-en/document/c03754824

 

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