cancel
Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 2
79
Flag Post
HP Recommended

Charger no longer recognized

Elitebook 8470P
Microsoft Windows 10 (32-bit)

Elitebook 8470p.  Had always charged perfect and one day just quit charging.  I've tried 2 different known good chargers.  I have tried to pull the battery and hold power for a minute with no luck.  I read to pull the battery and RAM and hold power and it did charge to almost full once, then never charged again.  I have updated Bios, I have attempted to run the HP Battery check but cannot because of no A/C power.  It will operate on battery only power but never A/C.  I have also attempted to go through device manager and uninstall the battery devices and do the restart with no change.  I'm beginning to believe that it must be an issue with the charging port but that doesn't explain why it charged once with removing the RAM and never again. I have searched and searched with no working solutions.

1 REPLY 1
Highlighted
New member
2 1 0 0
Message 2 of 2
39
Flag Post
HP Recommended

Charger no longer recognized

It appeared to be the motherboard.  I installed a replacement and it is having the exact same issue...

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation