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- Charging light is on but not turning on

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09-16-2021 02:51 AM
When I plugged in my AC adapter (attached with battery), it's charging (in orange colour) but it couldn't start up when I pressed the power button. It seems like doesn't have any response after the power button is pressed.
Any solution?
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Accepted Solutions
09-16-2021 03:48 AM
Well, the next step would be to make sure that the AC adapter actually works. If you could get a hand on a different AC adapter or try the AC adapter on a different laptop that could eliminate the AC adapter as the issue. After that the power button and in the last case the motherboard.
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HP Microserver Gen8 10TB Debian Server
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09-16-2021 03:29 AM
Hi,
Have you tried it without the battery plugged in? There have been cases when the battery couldn't hold the charge and the ACPI/BIOS wouldn't let the computer to boot up.
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
09-16-2021 03:33 AM
Hi, thank you for your reply. I tried to unplug my battery and attach with the AC adapter. It turned white light and still no any responses after I pressed power button. Any idea or solution for me to proceed?
09-16-2021 03:48 AM
Well, the next step would be to make sure that the AC adapter actually works. If you could get a hand on a different AC adapter or try the AC adapter on a different laptop that could eliminate the AC adapter as the issue. After that the power button and in the last case the motherboard.
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
09-17-2021 03:33 AM
Well Done!!
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*