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‎09-03-2024 03:35 PM - last edited on ‎09-03-2024 03:37 PM by Retired

HP Recommended
Product: HP Laptop PC 15t-dw300 CTO

Hello everyone. I am using HP 15t-dw300 and I bought a docking station (and charger) to charge my laptop via USB-C instead of using the default AC adapter. It's not working. Does that mean the USB-C port does not support? 

Category:
1 REPLY 1

‎09-03-2024 04:45 PM

HP Recommended

@ldid 

 

It is a CTO machine, very hard to get it right specs BUT it should have same PORTS as the following machine

 

          https://files.bbystatic.com/i%2BErCQ45rkgeYza8l9Dpug%3D%3D/Datasheet

 

It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option (USB-A dock) :   https://support.hp.com/au-en/document/c05357751


Regards

BH
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