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‎02-23-2022 11:34 AM

HP Recommended
Product: HP ENVY Notebook - m7-n101dx
Operating System: Microsoft Windows 10 (64-bit)

I have a broken charging port on my old laptop.  Is there a way to charge the battery externally or hub.  It does not have a USB-C port.  I have been quoted >$450 to replace the mother board but the rest of the computer is fine.  Any suggestions?

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3 REPLIES 3

‎02-23-2022 03:52 PM - edited ‎02-24-2022 06:26 AM

HP Recommended

According to the illustrated parts list and diagram there is a power connection cable.  That appears to be what your power adapter plugs into. That is a replaceable item that the shop should be able to manage.

 

If I were you I would go to a different shop that isn't trying to sell a motherboard replacement when a simple part will fix the issue.

The power connector  HP p/n  is 813797-001  It is an inexpensive part. It is about $5-$10 on eBay.

https://www.google.com/search?client=firefox-b-1-d&q=HP+813797-001

 

Here is the Maintenance & Service guide.  (See ch 3, page 16 , item 6)

http://h10032.www1.hp.com/ctg/Manual/c04696907.pdf

 

dcPower cable assxsembly.png


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‎02-23-2022 06:16 PM

HP Recommended

Thanks so much. I will look into this. 

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‎02-24-2022 06:35 AM

HP Recommended

power connector.png

 

It is a shame the shop you went to was dishonest or incompetent.


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