Charging port problems

cmillerrn97 · ‎02-23-2022

I have a broken charging port on my old laptop. Is there a way to charge the battery externally or hub. It does not have a USB-C port. I have been quoted >$450 to replace the mother board but the rest of the computer is fine. Any suggestions?

erico · ‎02-23-2022

According to the illustrated parts list and diagram there is a power connection cable. That appears to be what your power adapter plugs into. That is a replaceable item that the shop should be able to manage.

If I were you I would go to a different shop that isn't trying to sell a motherboard replacement when a simple part will fix the issue.

The power connector HP p/n is 813797-001 It is an inexpensive part. It is about $5-$10 on eBay.

https://www.google.com/search?client=firefox-b-1-d&q=HP+813797-001

Here is the Maintenance & Service guide. (See ch 3, page 16 , item 6)

http://h10032.www1.hp.com/ctg/Manual/c04696907.pdf

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cmillerrn97 · ‎02-23-2022

Thanks so much. I will look into this.

erico · ‎02-24-2022

It is a shame the shop you went to was dishonest or incompetent.

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