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‎01-21-2020 03:36 AM

HP Recommended

Hi,

 

thanks.

I tried but it didn't work...

 

Marco

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‎01-21-2020 06:20 AM

HP Recommended

@marcbra

 

Thank you for the update.

 

Have you tried with a different adapter and checked?

 

Plug the charger to the wall outlet and touch the power adapter( brick type) let us know is it warm or cold.

 

If the power adapter is cold you have to purchase the new adapter.

 

Have a nice day!!

 

 

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