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‎09-18-2023 06:46 PM

HP Recommended
Product: HP 14-fq0000 Laptop PC (1W4P0AV)

My laptop has been blue screening as Driver Power State Failure, and the issue was the Chipset Drivers. However, I do not know where to find this specific driver. I'd like to know where and fix the problem.

Thanks in advance. 

Category:
2 REPLIES 2

‎09-18-2023 06:54 PM

HP Recommended

@Anthony1129 

 

Please use the following site

 

             https://support.hp.com/us-en/product/product-specs/hp-14-f0000-laptop-pc-series/model/2100018167

  or       https://support.hp.com/us-en/drivers/selfservice/hp-14-f0000-laptop-pc-series/33690517/model/2100018...

 

Regards.

BH
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‎09-18-2023 08:25 PM - edited ‎09-18-2023 08:26 PM

HP Recommended

Hi, @Anthony1129 

 

HP does not provide the AMD chipset drivers you need for your notebook.

 

You can use the ones directly from the AMD website.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

 

Download and install the W10 or W11 driver as applicable.

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