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‎10-05-2019 12:57 PM - last edited on ‎10-09-2019 04:25 PM by Retired

HP Recommended
Product: W221ur

Seril number [edit]

Model w221ur

is this normal for models in this series that after the warranty expired, the chipset exploded after 4 months + the processor may have burned out and that’s all when watching YouTube. Without load.

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3 REPLIES 3

‎10-05-2019 03:12 PM

HP Recommended

Exploded? Like a firecracker? Please elaborate. 

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‎10-08-2019 05:59 AM - edited ‎10-08-2019 06:01 AM

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Yes bro Like a firecracker and me dont serfing inet,dont play games,i sleep and watching youtube.EfgjbWV9u3k.jpg

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‎10-09-2019 04:28 PM

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@Denri

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

 

I work on behalf of HP
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