Chromebook 15.6 to external display

[DaveB85]

Hi.

I bought a chromebook 15.6 turns out the usb-c ports can't send video graphics to external display. Before I fork out for a usb 3.0 hub,  has anyone had success in getting an external monitor to the chromebook via usb 3.0?

[Echo_Lake]

@DaveB85
Thank you for posting on the HP Support Community.

You can connect your Chromebook to a monitor or TV with an HDMI, DisplayPort, DVI, or VGA port.

Sometimes you need an adapter cable to do this. To learn what type of cable you need, check the instructions included with your Chromebook.

1. Find the display output and input ports on your Chromebook. (If you’re not sure which ports to use, check the instructions included with your Chromebook.)
2. Use these two ports to find the correct adapter (ex. DisplayPort to HDMI).
3. Plug the adapter into the monitor, then into your Chromebook.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[DaveB85]

No this doesn't help, as my usb c ports are not thunderbolt and the person I spoke to on the phone (hp adviser) said that the usb 3.0 wouldn't work. Also the chromebook can't add an external display wirelessly which makes the product a heap of junk, as a can't do what I need to, which is to send an external display.

[Echo_Lake]

@DaveB85

Thank you for posting back. 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.