Computer is slow

[Jenjen3]

New Computer is running very slow & I would like to know what I can do to make it faster? Intel Pentium N3710, 4GB memory, 500 GB hard drive 

[REO51ST]

Welcome to the forum @Jenjen3

The best notice from an upgrade would be replacing the " 500 GB 5400 rpm SATA " with an SSD.

Your manual here:

http://h10032.www1.hp.com/ctg/Manual/c05493257

Because of your " Intel® Pentium® N3710 " processor you are limited to one memory slot and 8GB max.

For now you could try running your " Performance Tune Up Check "

https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/18161291/product-info

REO

[iomare]

Hi,

The computer has a low power processor and will never be real fast. However I agree with @REO51ST that replacing the hard drive with a 2.5" SSD such as the Samsung 860evo would give a boost to the PC. You could even get a 250GB which would be cheaper

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B07864WMK8/ref=sr_1_3?ie=UTF8&qid=1543...

On page 53 of service manual you can see the steps to replace the drive:

http://h10032.www1.hp.com/ctg/Manual/c05493257

Naturally you will need to reinstall the OS on the SSD either by using HP recovery disks, migrating an image or downloading the media creation tool from Microsoft, running and creating a bootable drive with the OS on it (there is explanation on Microsoft page). You can then use this drive to clean install Windows 10 on the PC. You do not need product key.

https://www.microsoft.com/en-us/software-download/windows10

You can find your drivers and software on support page for your product:

https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/18161291/manuals

Let m eknow if you need further help,

David

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