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‎05-22-2026 03:38 AM

HP Recommended
Product: HP Notebook - 15-ba070nl
Operating System: Microsoft Windows 10 (64-bit)

Good morning everyone, recently, I noticed that my HP computer has become much slower and could not keep many chrome tabs open, I went to task manager and saw that windows for some reason now uses 3.5 GB of ram instead of 7 GB as before, it says that 4.5 GB is reserved for hardware. Is there a way to get my ram back? Ram for this model is 8 GB

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2026 03:58 AM

HP Recommended

Hi @fhbfkjjfdscc 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

We acknowledge the situation you are facing with your HP computer showing reduced usable RAM and slower performance. 

 

Thank you for sharing the details about Task Manager and memory allocation. Let us go through precise steps that can help restore optimal memory usage:

 

Check BIOS Settings

  • Restart your computer and press F10 to enter BIOS Setup.
  • In BIOS, verify if Memory Remapping or Advanced Chipset Settings are enabled. If disabled, enable them.
  • Save changes and restart the computer.

 

Update BIOS and Drivers via HP App

  • Open the HP App from the Start menu.
  • Select Updates and install all available BIOS, chipset, and graphics driver updates.
  • Restart the computer after updates are complete.

 

Run Diagnose & Fix in HP App

  • Open the HP App.
  • Select Diagnose & Fix.
  • Allow the tool to scan for hardware resource conflicts and apply recommended fixes.

 

Check Integrated Graphics Allocation

  • Some HP models reserve RAM for integrated graphics.
  • In BIOS, check Graphics Settings or UMA Frame Buffer Size. Adjust to a lower value if possible.
  • Save and restart.

 

Verify Windows Settings

  • Right-click Start > System.
  • Under Advanced system settings > Performance, ensure settings are optimized for best performance.
  • Restart the computer.

 

For detailed guidance on using the HP App and Diagnose & Fix, please refer to the official HP resource:
HP PC Hardware Diagnostics | HP® Support

 

 

These steps are designed to help reclaim usable RAM and improve system responsiveness while ensuring your HP computer runs smoothly. 
 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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1 REPLY 1

‎05-24-2026 03:58 AM

HP Recommended

Hi @fhbfkjjfdscc 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

We acknowledge the situation you are facing with your HP computer showing reduced usable RAM and slower performance. 

 

Thank you for sharing the details about Task Manager and memory allocation. Let us go through precise steps that can help restore optimal memory usage:

 

Check BIOS Settings

  • Restart your computer and press F10 to enter BIOS Setup.
  • In BIOS, verify if Memory Remapping or Advanced Chipset Settings are enabled. If disabled, enable them.
  • Save changes and restart the computer.

 

Update BIOS and Drivers via HP App

  • Open the HP App from the Start menu.
  • Select Updates and install all available BIOS, chipset, and graphics driver updates.
  • Restart the computer after updates are complete.

 

Run Diagnose & Fix in HP App

  • Open the HP App.
  • Select Diagnose & Fix.
  • Allow the tool to scan for hardware resource conflicts and apply recommended fixes.

 

Check Integrated Graphics Allocation

  • Some HP models reserve RAM for integrated graphics.
  • In BIOS, check Graphics Settings or UMA Frame Buffer Size. Adjust to a lower value if possible.
  • Save and restart.

 

Verify Windows Settings

  • Right-click Start > System.
  • Under Advanced system settings > Performance, ensure settings are optimized for best performance.
  • Restart the computer.

 

For detailed guidance on using the HP App and Diagnose & Fix, please refer to the official HP resource:
HP PC Hardware Diagnostics | HP® Support

 

 

These steps are designed to help reclaim usable RAM and improve system responsiveness while ensuring your HP computer runs smoothly. 
 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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