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‎11-23-2020 10:29 AM - edited ‎11-23-2020 10:33 AM

HP Recommended
Product: HP Envy x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi there, I have an HP Envy x360 Convertible, but I'm confused that which model it is. At the bottom of the computer, the model is written15-dr1058ms. HP Support Assistant also says that. But pretty much everywhere else in Windows, like Control Panel, the Settings app, System Information (msinfo32.exe), pressing the Fn + Esc Keys and more, it says HP ENVY x360 Convertible 15-dr1xxx.

 

So I'm confused. Is it HP ENVY x360 Convertible 15-dr1058ms or is it HP ENVY x360 Convertible 15-dr1xxx? What does the xxx mean? It would be highly appreciated if someone were to help me with this.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2020 10:49 AM

HP Recommended

Hi,

The xxx stands for any number

So the series is 15-dr1xxx

and your model is the 15-dr1058ms which is part of the 15-dr1xxx (or sometimes written as 15-dr1000) series.

 

Hope it helps,

David

View solution in original post

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2 REPLIES 2

‎11-23-2020 10:49 AM

HP Recommended

Hi,

The xxx stands for any number

So the series is 15-dr1xxx

and your model is the 15-dr1058ms which is part of the 15-dr1xxx (or sometimes written as 15-dr1000) series.

 

Hope it helps,

David

Was this reply helpful? Yes No

‎11-24-2020 11:48 AM

HP Recommended

Oh I see, Thanks for your help David! Now I know my laptop's model. Thanks a lot! 

Was this reply helpful? Yes No
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