Constant ACPI Temperature =85 оС (TZ01)

[Art-44]

Hello! 

I replaced the motherboard in my lapton. After switching on the laptop, ACPI temperature sensor TZ01 show +58 оC. In one minute TZ01 show +85 оС and fan speed high. At the same time system performance decreases.
In the further, speed fan remain maximum and TZ01 temperature is 85 constant.
If to switch off a laptop and swith on, then the situation repeats - in a one minute temperature TZ01 becomes 85.
Other temperature sensors remain normal. May be incorrect BIOS? Current BIOS - F29. Motherboard - 63DA0LX6MB6H1 REV: H

[Dvortex]

Hello, @Art-44 - Greetings!

Thanks for reaching out! I'd like to be of your assistance 🙂

I see that the ACPI temperature is very high after replacing the motherboard. Please note, HP does not recommend replacing the motherboard by the user. 

Coming to your issue, I would first recommend updating the BIOS. You can try the steps mentioned here: http://hp.care/2fd4t1o 

Even if the BIOS is updated to the latest version, try installing the same again from the driver download page.

If the issue persists, I need to know the motherboard make. I understand you have provided the serial number, but unfortunately, that search yields no results. Hence provide the make and product number of the motherboard. It might be possible that the replaced motherboard is not compatible with the system board of your PC.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

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[Art-44]

Hi! Thanks for answer! 

I already tried to update BIOS twice (same version - F29, and also older BIOS version - F23).  There is no result.

On HP website product number of my motherboard corresponds to model of laptop HP Pavilion dv6-3102et (I did "search all support" by product number of motherboard)

Board ID = 144A

[Dvortex]

Hello, @Art-44

Thanks for the update!

I am afraid that's all I got at the moment. This is slightly outside my support boundaries and I would recommend you contact the HP phone support for further assistance.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[BOLESNI]

I have same problem ...

[kolypto]

 I've got the same problem too. Temperature reading for temp1 is 85°C and is constant.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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