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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Constant BSODs

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11-03-2020 05:36 AM
I have got a few blue screens of death before but I have normally been able to solve them with Windows updates. This time, after updating to Windows feature update 20H2, I have been getting constant BSODs with error message WHEA UNCORRECTABLE ERROR. I am not sure if this is a hardware or software issue.
11-07-2020 10:11 AM
I reviewed your post and I understand that you are getting bluescreen errors after upgrading to the latest Windows.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, follow the steps in the below article.
https://support.hp.com/in-en/document/c04593971
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-08-2020 10:48 AM
I recommend you perform a system restore back to the date when the computer was working fine.
Refer to the below article for detailed steps.
https://support.hp.com/in-en/document/c03327545
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
11-08-2020 02:38 PM
The issue is my computer was not fine before. I would still get BSoDs but just less regularly and they would be fixed after an update usually. But I have still had multiple BSoD's. Now, it is at a stage where I use my computer anywhere between 5-25 mins and I will get a BSoD
11-09-2020 09:12 AM
I recommend you perform a system test on the computer following the steps in the below article to make sure that there is no hardware issue.
https://support.hp.com/in-en/document/c03467259
If the hardware test pass, then following the steps in the below article and perform a system recovery.
https://support.hp.com/in-en/document/c06162205
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee