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HP Spectre x360 2020
Microsoft Windows 10 (64-bit)

I have got a few blue screens of death before but I have normally been able to solve them with Windows updates. This time, after updating to Windows feature update 20H2, I have been getting constant BSODs with error message WHEA UNCORRECTABLE ERROR. I am not sure if this is a hardware or software issue.

5 REPLIES 5
HP Recommended

@Rasheeq

 

I reviewed your post and I understand that you are getting bluescreen errors after upgrading to the latest Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, follow the steps in the below article.

 

https://support.hp.com/in-en/document/c04593971

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

For some reason the BIOS update on the website is older than my current version and so won't update. I have updated many drivers and still no solution. 

HP Recommended

@Rasheeq

 

I recommend you perform a system restore back to the date when the computer was working fine.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

The issue is my computer was not fine before. I would still get BSoDs but just less regularly and they would be fixed after an update usually. But I have still had multiple BSoD's. Now, it is at a stage where I use my computer anywhere between 5-25 mins and I will get a BSoD

HP Recommended

@Rasheeq

 

I recommend you perform a system test on the computer following the steps in the below article to make sure that there is no hardware issue.

 

https://support.hp.com/in-en/document/c03467259

 

If the hardware test pass, then following the steps in the below article and perform a system recovery.

 

https://support.hp.com/in-en/document/c06162205

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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