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- Cooling fan is not operating

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01-30-2018 09:10 AM
That's the screenshot about what I see from my PC , I'd like to know how to manage and how to resolve the problem.
Thanks,
Gianluca.
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Accepted Solutions
01-30-2018 11:07 AM
Hi Gianluca,
This usually means that the fan needs to be replaced. It is not a very difficult fix in your PC. The part number for the fan is 813946-001 and on page 55 of service manual you can see the steps to replace the fan.
http://h10032.www1.hp.com/ctg/Manual/c04653884
I believe you are from Italy, so you can perform an online search with part number and find the fan:
Example:
You can also look at these HP videos for your model (click on base enclosure and then on fan in list on left)
https://h20574.www2.hp.com/results.htm?SID=7609933&MEID=CF9496C3-F4CE-4C61-AF9B-DDB805BA498A
Let me know if you need further help,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question
01-30-2018 11:07 AM
Hi Gianluca,
This usually means that the fan needs to be replaced. It is not a very difficult fix in your PC. The part number for the fan is 813946-001 and on page 55 of service manual you can see the steps to replace the fan.
http://h10032.www1.hp.com/ctg/Manual/c04653884
I believe you are from Italy, so you can perform an online search with part number and find the fan:
Example:
You can also look at these HP videos for your model (click on base enclosure and then on fan in list on left)
https://h20574.www2.hp.com/results.htm?SID=7609933&MEID=CF9496C3-F4CE-4C61-AF9B-DDB805BA498A
Let me know if you need further help,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question