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‎11-30-2025 01:43 PM

HP Recommended

I have a HP Laptop PC 15s-fq2000 laptop and  I have a crack in that and screen is black when turned on can anyone help 

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1 REPLY 1

‎12-04-2025 03:28 AM

HP Recommended

Hi @sean243 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Sorry to know about your laptop.

 

These requests are best addressed over the phone with our dedicated support team for your region. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
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