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HP Recommended
Pavilion - 15-cs2098nl
Microsoft Windows 10 (64-bit)

My HP Pavilion laptop has a Intel 660p 512 GB SSD disk.  I can ear a light crackling/whirring noise (like this https://www.youtube.com/watch?v=KS-BHI667po) from the case when I'm scrolling down repeatedly a page or cells (e.g. Excel) when the laptop is running on AC. The noise become no more audible when the laptop is running on battery power. It's a mystery!

Think SSDs are completely silent? Think again! In this video, I demonstrate how some M.2 SSDs (and other solid-state drives) can produce unexpected high-pitched, crackling, buzzing, or whining noises - even though they have no moving parts. What causes SSDs to make noise? - High-frequency ...
1 REPLY 1
HP Recommended

@Mauro58

 


Welcome to HP Support Community


I understand your concerns

 

Since this is a Hardware issue, please contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.