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‎09-29-2023 05:41 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP envy notebook i7 5th generation having a 950m xt nvidia graphics card.

 

My latop is not charged when I plug in the charger. Its battery is fully discharged and I am unable to power it on. The charging light also don't lit up but is fine because it blinks when I press the power button. Other chargers also won't work. My charger would work on other laptops. I think my laptop's power jack is out of order. I want to replace it. 

 

I want to know that can I use other similar looking power jack harness cable for my laptop. For example, can I use DC Jack Harness Cable For HP Pavilion 15-AC026DS 15-ac055nr 15-ac121dx. 

 

Is the Power Jack for this model soldered into the motherboard or free from motherboard? 

 

Moreover, where could I find these apart from HP store? 

Category:
1 REPLY 1

‎10-03-2023 07:04 AM

HP Recommended

Hi @Osama-Anwar,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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