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‎02-15-2021 01:10 PM

HP Recommended
Product: HP Laptop 15-bw0xx
Operating System: Microsoft Windows 10 (64-bit)

please help me find this driver for this laptop
ERROR DRIVER: ACPI\SMB0001\3&2411E6FE&0
Operating System: Microsoft Windows 10 (64-Bit)
Product: HP Notebook HP Laptop Model 15-bw0xx
Operating System: OS Name Microsoft Windows 10 Pro (64x)
After freshly installing windows 10 on my HP Laptop 15-bw0xxna, I have an unknown device in Device Manager showing

ACPI\SMB0001\3&2411E6FE&0

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device requires additional installation., On the event tab.

Please can anyone help or advise on this issue?

Thank you very much in advanceu

Mukhammad Abdullokh
1 REPLY 1

‎02-15-2021 01:14 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101991.exe

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