Did I get the wrong SSD for my laptop?

[Lilo22]

Last week I got a 1 TB SSD for my laptop, I thought it would work and I’m still new to upgrading things on my laptop. I got the Samsung 970 EVO Plus NVMe M.2 SSD, and my laptop is the HP Pavilion Gaming 15. When I got it I installed it but once I turned it on it said Hard Disk Error, and to test the system diagnostics, but everything was fine so I’m not sure if it’s the wrong one or maybe it doesn’t work? 

[HopeResolution]

The card you got appears to be compatible. Did you go about transferring all of the data off of the old disk onto the new one? The new SSD is blank so there is no operating system on it and hence nothing for it to boot up to on start. 

[erico]

The SSD is compatible. 

It may be Dead On Arrival.

I suggest contacting the vendor you purchas4ed it from  to arrange for an RMA.

[Lilo22]

No… I didn’t know I had to do that. Thanks, could I get some help on how to transfer it to the new one? 

[HopeResolution · Accepted solution]

Plug the old drive back into your computer and plug in the new Samsung M.2 NVMe in as well (I don’t know your motherboard so I couldn’t personally tell you where it’ll go). After that you need to boot up and use a disk cloning software to copy the contents of the old disk to the new one. I personally recommend Macrium, as they give you a free trial and it’s relatively easy to get going. After it’s all transferred over simply turn off your device, remove the old drive and turn it back on with the Samsung one still in. It should boot up without a problem but if it doesn’t let me know and I can guide you through that process as well.

[Paul_Tikkanen]

Hi, @Lilo22 

You can use the Samsung data migration software to transfer the old drive's contents to the Samsung 970.

Samsung Magician & SSD Tools & Software Update | Samsung Semiconductor Global

You will need to reinstall the original drive.

Then you will need to purchase a USB 3/USB-C to NVMe adapter to migrate the OS and software to the Samsung 970.

Something like this:

Amazon.com: SSK Aluminum M.2 NVME SATA SSD Enclosure Adapter, USB 3.2 Gen 2 (10 Gbps) to NVME PCI-E ...

If you want a fresh install of Windows as your notebook came from the factory, you can use the HP cloud recovery tool on another PC to create a bootable USB recovery drive.  You will need a 32 GB USB flash drive for this.

With this method, there is no need to purchase additional hardware or remove the new Samsung drive.

Here is an info link for how to use the utility:

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

Since you have to use the tool on another PC you will need to enter your PC's full product number in the tool's search window.

Now the problem is this:   

The product number you posted is a general product number that covers a whole batch of different HP notebooks in the model series, so if you want to use the cloud recovery tool, you will need to use the product number for your exact model notebook.

HP PartSurfer

You should be able to find that information in the BIOS' system information window,

When you find it, you will need to enter the notebook's full product number in the tool's search window, including the #ABA that you will see to the right of the main product number in order to create the recovery media.

[Lilo22]

I had to get an adapter but I was able to copy it with Macrium! Thanks you !