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likestoswim
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Difference between designations of computer model

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Chromebook x360 14
Chrome OS

So, I bought two Chromebook x360 14's.

I'm confused, though.  One is a Chromebook x360 14-da0012dx and the other is a Laptop Notebook 14-DA0011DX.

 

I'm most confused about the da0012dx and the DA))11DX.

 

Thanks for your help.

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Huffer
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What are you confused about? Thought you were getting a Chromebook and got a Windows PC instead?

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likestoswim
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Hello.  Thanks for responding.  

The issue is not the difference between a chromebook and a Windows PC, it has to do with two Chromebooks, both the same general model, but their numbers indicate that there is a difference between them.

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Huffer
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Here are the specs:

 

https://support.hp.com/us-en/document/c05997533

 

https://support.hp.com/us-en/document/c06160945

 

-da0012dx is Windows 10 PC and the -da011dx is a Chromebook. They use the same processor and are generally similar except for storage, screen resolution and OS. 

turofile
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Not sure you (or anyone else with the same question) found the information for the two products listed. I added correct weblinks for each.

 

Most problems with OEM Tech Support & Support Forum 'EXPERTS' is that they don't listen before they shoot off their  knowledge reply to 'educate' us dummies. 

 

I know the "EXPERT" couldn't deliver a correct answer because he was too concerned with making a joke on your behalf.

 

The question was regarding two (2) different Chromebook models. Here are the spec sheets:

HP Chromebook x360 - 14-da0011dx 

https://support.hp.com/us-en/document/c06160945

 

HP Chromebook x360 - 14-da0012dx 

https://support.hp.com/us-en/document/c06463285

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Huffer
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And the problem with Monday morning quarterbacks is they come in a day late and a dollar short; in this case a month after the inquiry. But I do apologize for mistaking the 14-daxxxx for the 15-daxxxx. I will plead guilty to being human. When you have a couple thousand solutions come back and let's talk about who's perfect. 

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