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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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You likely got a dock which needs a USB-C with DisplayPort passthrough to drive the video ports. Your usb-C ports are "data only". So essentially they are just older USB ports capable of running a bit faster and using a different style plug. They carry no native video signal. You need to get a dock which uses DisplayLink technology where it converts regular USB data signal to a video signal. These types of docking stations cost a bit more because DisplayLink is an internal hardware chip that does the translation. Windows 8 and higher just work with DisplayLink so no driver needed. Lots of these on the market but this is an example:
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
You likely got a dock which needs a USB-C with DisplayPort passthrough to drive the video ports. Your usb-C ports are "data only". So essentially they are just older USB ports capable of running a bit faster and using a different style plug. They carry no native video signal. You need to get a dock which uses DisplayLink technology where it converts regular USB data signal to a video signal. These types of docking stations cost a bit more because DisplayLink is an internal hardware chip that does the translation. Windows 8 and higher just work with DisplayLink so no driver needed. Lots of these on the market but this is an example:
Post back with any more questions and please accept as solution if this is the info you needed.
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