• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

I have an HP USB-C G5 Essential Dock at work. this one works perfectly. Now I bought the same one privately, but it does not charge the laptop at home. it's the exact same docking station.

2 REPLIES 2
HP Recommended

@Bjorn14 

 

Is your machine the same ? HP has few versions of HP USB-C G5, which one is at home and which one is at work ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

At work I have a HP USB-C G5 with an HP Workstation ZBook 17 G6.

 

At home I have a HP USB-C G5 essential Dock. Some people say that there is an differerance in the power connection. 65 W and 100 W. But when I read the manuals it is both to 65 W

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.