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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Dockstation do not working

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12-01-2020 06:05 PM
Hello, I have a Dell WD-15 dock station that works in my HP Pavilion notebook - 15-cs3153cl. I just bought it. Video is not recognized on the port, other connections work, only the video that does not. Do I need to do something?
12-01-2020 10:41 PM
The specs of your machine is
https://support.hp.com/au-en/document/c06612124
and the specs of the Dell WD-15 dock is
The USB-C port on your machine is NOT compatible with the USB-C port on the dock.
The bad news is you can't get video out using HDMI cable from USB-C port on your machine at all because it is a USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port .
Regards.
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12-02-2020 05:29 AM
This is so sad, I bought this notebook, just because of the port UBS-C. Do you have any dockstation suggestions that work on this notebook? I need to connect 2 monitors. Or I will have to return it, because the dockstation I have is this one from Dell
@banhien
@banhien(Level 19)
😔