• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I would like to buy an HP 15s-fq5097nl with Intel® Core™ i7 i7-1255U, 16 GB DDR4-SDRAM and 1 TB SSD but I can’t find any information about the keyboard and I need a retrolit one.  
Any help would be appreciated, thank you!

Cecilia

3 REPLIES 3
HP Recommended

Do you mean backlit keyboard?

A "Retrolit keyboard"  sounds like something you made up.

 

According to the Maintenance & Service guide, it does have a backlit keyboard. See chapter 1, page 2.

 

 

The Maintenance & Service guide

https://h10032.www1.hp.com/ctg/Manual/c08289069.pdf

 

 

Check in the online store and use the chat feature.

Another option is to go to a store that sells the same product and see for yourself before purchasing there or online.

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Sorry I'm a little puzzled because in the document you've linked me on page 2 there's no information about the keyboard, perhaps you mean page 3.
Anyway I've searched online and in the online store and not all the HP 15 have a backlit keyboard, so I've asked here to be 100% sure.
Thank you for the suggestions

HP Recommended

In the manual I provided the link to, go to product description and then to the keyboard/touchpad section. Look in table 1-1 in chapter 1.

 

Don't take this  as criticism, but it would seem that you need to peruse the manual more thoroughly. Always read the index section of a technical manual.

 

Description of laptop keyboards for specific model series, including yours, are always present in the HP Maintenance & Service guides.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.