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‎11-12-2020 01:04 AM

HP Recommended
Product: Pavilion Gaming 15-Dk1009ur
Operating System: Microsoft Windows 10 (64-bit)

Hello, HP community! Recently I have found out that my laptop makes a lot of noise during work. I installed AIDA64 to test it for the temperatures and I saw that CPU was very hot! Over 97 degrees Celsius. Is it normal? Should I do smth about it?

 

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1 REPLY 1

‎11-18-2020 07:30 AM

HP Recommended

@ilya201232

 

I reviewed your post and I understand that that the computer is making noise the CPU is getting very hot.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106202.exe

 

Graphics: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105558.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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