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‎07-15-2022 12:24 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-ek1000 (2B1K3AV)
Operating System: Microsoft Windows 11

I bought a new 512gb xpg sx6000 pro ssd

Does installing it voids my warranty

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2022 01:07 PM - edited ‎07-15-2022 01:07 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

Chapter 5 indicates that the SSD removal and replacement procedure is a customer-authorized service.

 

However, if you break something in the process of upgrading the SSD, naturally the warranty will be become void.

 

One thing to note is that if your notebook needs warranty service, you will need to return it to its original hardware configuration before sending it in for warranty service.

View solution in original post

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1 REPLY 1

‎07-15-2022 01:07 PM - edited ‎07-15-2022 01:07 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

Chapter 5 indicates that the SSD removal and replacement procedure is a customer-authorized service.

 

However, if you break something in the process of upgrading the SSD, naturally the warranty will be become void.

 

One thing to note is that if your notebook needs warranty service, you will need to return it to its original hardware configuration before sending it in for warranty service.

1 person found this reply helpful
Was this reply helpful? Yes No
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