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‎12-19-2018 10:57 AM

HP Recommended
Product: HP Pavillion 15cs0025cl
Operating System: Microsoft Windows 10 (64-bit)

Does the HP Pavillion 15cs0025cl have a removeable battery?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2018 11:15 AM - edited ‎12-19-2018 11:24 AM

HP Recommended

Welcome to the HP Support Community @CVCRKBOB

 

Yes it does:

 

http://h20574.www2.hp.com/Media/3E3922AF-487D-4A54-98AF-D7B2A44B04A5/lan_frus/lan_fru_frameset-en.ht...

 

Click on battery:

 

HP part number   L11119-855

 

Your manual here:

 

http://h10032.www1.hp.com/ctg/Manual/c06165629

 

HP Part Store:

 

Part discontinued by manufacturer:

 

eBay:

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L11119-855&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&_sop=...

 

REO

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6 REPLIES 6

‎12-19-2018 11:15 AM - edited ‎12-19-2018 11:24 AM

HP Recommended

Welcome to the HP Support Community @CVCRKBOB

 

Yes it does:

 

http://h20574.www2.hp.com/Media/3E3922AF-487D-4A54-98AF-D7B2A44B04A5/lan_frus/lan_fru_frameset-en.ht...

 

Click on battery:

 

HP part number   L11119-855

 

Your manual here:

 

http://h10032.www1.hp.com/ctg/Manual/c06165629

 

HP Part Store:

 

Part discontinued by manufacturer:

 

eBay:

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L11119-855&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&_sop=...

 

REO

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‎12-20-2018 07:00 AM

HP Recommended

Thank you for your help, it is appreciated!  I'm shipping my laptop to HP and the technician said to remove the battery but  I am assuming he meant for me to remove it if it was a "removable" battery and not an internal one--don't you agree?

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‎12-20-2018 07:31 AM - edited ‎12-20-2018 07:33 AM

HP Recommended

@CVCRKBOB

 

 This is what they may have meant.

 

Prior to servicing a notebook that ships with a non-removable battery, you need to ensure that the battery is disconnected from the system.

 

Using Ship Mode To Disconnect The Battery:

 

http://h20574.www2.hp.com/Media/3E3922AF-487D-4A54-98AF-D7B2A44B04A5/lan_frus/fbp/docs/Ship-Mode_How...

 

REO

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‎12-20-2018 08:32 AM

HP Recommended

Once again, thank you very much!  Why didn't the technician fill me in on exactly what he wanted?

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‎12-20-2018 10:15 AM

HP Recommended
Greetings - sorry to say, I tried the method of holding down the windows key, backspace, and power for 5 seconds only put it in sleep or hibernate mode? Anymore suggestions?  Thanks!
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‎12-20-2018 02:32 PM

HP Recommended

@CVCRKBOB

 

Try this method???

 

  1. Power the computer off
  2. Connect the AC adapter
  3. Press and hold Windows+ Backspace keys
  4. Power the computer on
  5. Let go of the buttons when the HP logo appears and disconnect the AC adapter
  6. The computer will either: Power off and be in Ship Mode or Boot into Windows and then enter Ship Mode the next time it is shut down
  7. If it does boot to Windows shut down.
  8. Do not connect the AC adapter.
  9. Push the power button.
  10. If it is in Ship Mode it will not power-on.
  11. To take it out of Ship Mode connect the AC adapter and power-on.

Let me know what you find???

REO

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