Does this HP laptop support TPM ?

[Tom219]

Hi Everyone

HP stop support my old laptop so i upgrade to this HP pavilion 15-cs3010TU.and i just want to know is this laptop support TPM ?,which TPM version is this ?.  If not,is there any HP laptop support TPM ?

Thank you

[Paul_Tikkanen · Accepted solution]

Hi:

You would have to contact HP sales and support to find out, or see if you can find a model on display in a store to check out.

HP only has the service manual for the older models in the series on the support page.

HP Pavilion - 15-cs3010tu Manuals | HP® Customer Support

Chapter 1, page 5 of the manual under the security spec indicates:  Support for Trusted Platform Module (fTPM) 2.0.

I can tell you that a fTPM 2.0 device is not the same as a 'regular' TPM 2.0 device, because for some reason W11 does not recognize it as a TPM 2.0 device.

You can see this related discussion regarding what happens with a fTPM 2.0 device...

Solved: Re: TPM Enabled but not found in Device Security - HP Support Community - 8202726

It's possible that HP now includes a standard TPM 2.0 security device in the model you are interested in, but if it is the same fTPM 2.0, you will have to clean install W11 to upgrade to W11.

[Tom219]

Thank you very much for help me

I hope you have a good day

[Paul_Tikkanen]

You're very welcome. 

You have a good day too.