Driver Request for Elan Touchpad

[Benet15]

Hi HP TEAM,

Elan Mouse cursor is missing in so many places. it's very difficult to see the cursor. (Ex : If we move the cursor near the search box in browser then cursor automatically disappear. likewise when we work with word or LibreOffice document the cursor is disappeared and again it appeared).

I have HP 15s -Eq2000 series laptop.
OS - Windows 11 22h2 (with latest update).

Note : no any issues with hardware failure.

I hope HP Team understand my situation 🙂 ,  Please give the solution.
Great Day for all of you.

[Paul_Tikkanen]

Hi:

See if this W11 driver works for you...

ELAN Precision Touchpad Filter Driver

22.2.35.2

https://ftp.hp.com/pub/softpaq/sp144001-144500/sp144019.exe 

Driver support info:

support.hp.com/soar-attachment/593/col109878-ob-304048-1-ob-304048-1_sp144019_releasedoc.html

[Benet15]

Thank you for your reply.

This driver version my laptop already has. any new version?

 

[Paul_Tikkanen]

You're very welcome.

Yes, there is a newer version...but I don't know if it will work for your notebook because it is for a different notebook model series.

ELAN Precision Touchpad Filter Driver

22.2.40.3 

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148488.exe 

[Benet15]

I tried this new version at now , but this is also have same issue  😒.

is there is any chance to solve this issue with hp firmware updates ?. After Oct 2022 we didn't  received any firmware updates from hp.

very sorry I can't give the accepted solution remark for you . because other's also may be download and install this unusable software and they also face the issue. that's y I didn't give that remark for you. 

anyway thank you for your effort.

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Since this is a peer-to-peer forum and we don't work for or represent HP unfortunately, I wouldn't have any idea if or when HP will release driver, or BIOS updates for any of their PC's.

Don't feel bad that you didn't mark either of my replies as the solution, as they did not solve the problem you are having with the touchpad.

I would only want credit where credit is due.