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HP Recommended
Pavilion p229sa
Microsoft Windows 10 (64-bit)

Just installed Windows-10 Home (20H2) on wife's Pavilion onto a new SSD

Device Manager is showing the PCI Simple communication Controller isn't configured, missing it's driver, I've seen similar posts but not for the p229sa, some using older Win-7 drivers. Is there a driver available I could install?

 

Other info if req'd

  Device PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C&REV_03\3&11583659&0&B0 requires further installation.

 

Device instance path
  PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C&REV_03\3&11583659&0&B0

 

Hardware IDs
  PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C&REV_03
  PCI\VEN_8086&DEV_9CBA&SUBSYS_2293103C
  PCI\VEN_8086&DEV_9CBA&CC_078000
  PCI\VEN_8086&DEV_9CBA&CC_0780

 

Problem code
  0000001C

 

Problem status:
There are no compatible drivers available for this device.
C0000490

 

Hope someone can point me in the right direction, the laptop seems fine, I just don't like exclamation marks next to devices!

 

 

Richard

3 REPLIES 3
HP Recommended

Hi, Richard:

 

I don't see the driver you need on any of the 15-p### support pages.

 

You need this driver for that device...

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87981.exe

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

[Intel.ntamd64.10.0]
; DisplayName Section DeviceId
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_8C3A ;ME9.1 - HSW/LPT-H
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_9C3A ;ME9.5 - HSW/LPT-LP
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_8D3A ;ME9.1 - HSW/WBG
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_9CBA ;ME10.x - BDW/WPT-LP
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_8CBA ;ME9.1 - BDW/LPT-H
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_9D3A ;ME11.x - SKL/SPT-LP, KBL/SPT-LP
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_A13A ;ME11.0 - SKL/SPT-H
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_A2BA ;ME11.6 - KBL/KBP-S
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_A1BA ;ME11.x - Purley WS SKL/LBG - Production
%TEE_DeviceDesc%=TEE_DDI_W10_x64, PCI\VEN_8086&DEV_A23A ;ME11.x - Purley WS SKL/LBG - PreProduction

 

HP Recommended

Thanks very much for the very speedy reply Paul, I'll give it a go when my wife's off the machine next.

I must say of the various forums/communities I frequent, this one does seem very good.

HP Recommended

You're very welcome.

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