Drivers Missing

[Daltizer01]

I couldn't stand Windows 11 and I re loaded win 10 on my laptop. but once I booted up I noticed most of my drivers were gone. I was able to install most of them but I am still missing a bunch. The missing drivers are impacting data transmission through USB ports at the very least. I'm sure there are other issues that I have not ran into yet however. Updating drivers does not work and the previous forums I could find had no solutions that helped me.  if anyone can tell me what to do, I would greatly appreciate it!

[Paul_Tikkanen · Accepted solution]

Hi:

This driver will install most of those devices.  Restart the PC after installing the driver.

Intel Chipset Installation Utility 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

This driver will install the second instance of the PCI Data Acquisition...and one of the unknown devices:

Intel Dynamic Platform and Thermal Framework Driver 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe 

For any remaining devices that need drivers, please post the hardware ID's for them.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

If things still don't work right afterward, I recommend you use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

[Daltizer01]

This fixed it!!!! you are my favorite person in the world right now!! Thank you for your help!   👍

[Paul_Tikkanen]

You're very welcome.