Drivers

[rozhkov-anton]

I need drivers for:

USB\VID_138A&PID_003D&REV_0104

ACPI\VEN_HPQ&DEV_6000

SOS!!!

[Maké]

Hi!, @rozhkov-anton :

Try, with actualize driver's from ... https://support.hp.com/hr-en/drivers/selfservice/hp-elitebook-folio-9470m-ultrabook/5271146

In specially the driver of ports USB3.

[Paul_Tikkanen]

Hi, @rozhkov-anton

You need this driver for the fingerprint scanner...

4.4.234.0

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

[Version]
Signature="$Windows NT$"
Class=Biometric
ClassGuid={53D29EF7-377C-4D14-864B-EB3A85769359}
Provider=%VFSUMDF%
DriverVer=09/06/2012,4.4.234.00
CatalogFile=wbf_vfs_003d.cat

; ========== Manufacturer/Models sections ===========
[Manufacturer]
%VFSUMDF%=Validity,NTx86,NTamd64

[Validity.NTx86]
%VfsUsbDeviceName003d%=Biometric_Install, USB\VID_138A&PID_003d

[Validity.NTamd64]
%VfsUsbDeviceName003d%=Biometric_Install, USB\VID_138A&PID_003d

You need this driver for the 6000:

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71714.exe

Now, with the second file you have to manually install the driver as some of the files it contains are not compatible with the latest version of W10.  So do not run the above file. Just save it.

Download and install this free file utility.  The 2nd file at the top of the page is for 64 bit.

https://www.7-zip.org/

After you install 7-zip, right click on the sp71714 file you saved.

Select 7-Zip from the list of items on the menu.

Have 7-Zip Extract All:   and let it extract the file to its folder name (sp71714).

Once that is done, go to the device manager.

Click on the ACPI 6000 device needing the driver.

Click on the driver tab.  Click on Update driver.

Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created,

Make sure the Include Subfolders box is checked, and the driver should install.

Then restart the PC.