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HP Recommended
2570p
Microsoft Windows 10 (64-bit)

How can I find a WWAN device for my HP Elitebook-2570p?
Please someone help me.

I need this.

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @md_emon_bhuiyan 

 

So, if I understand correctly, you did check by opening the back cover (service panel) and you noticed WWAN module is indeed missing.

 

Below I will provide an information but first I need to know the reasons why you need this WWAN module. Basically, it might offer some GPS service + wireless connectivity based on GSM/GPRS/EDGE/UMTS/LTE networks (like from 2G to 4G networks).

These can be achieved even with external devices and I think they may be cheaper and better alternatives for your case. But let me know the specific reasons - what you want to achieve, so that i can provide you with a better advice.

 

As an expert volunteer here, I have certain rights and I can see from which country you are posting from and I have no idea where exactly you can purchase WWAN module from there.

After I checked, from what I see, HP does not have a local office (local support) there and the nearest one is in India.

 

 

Usually, parts are purchased from HP Part Surfer store. This item (module) is indeed available in India, not in your country. It may be available somewhere offline.

 

  • You can open the store from >> http://partsurfer.hp.com/search.aspx
  • Select the region India
  • Enter one of the parts number, like this one (available in the service manual posted initially, above)
  • The website will find it and will provide options or purchase. Note that they are kind of expensive, more than 170 USD

WWANhp.png

 

 

Another option would be to contact the local HP Support in India >> https://support.hp.com/in-en/contact-hp

 

Note that since your PC is an old one and may be out of warranty, service fee may be required for support.

 

 

  • I am looking forward to your reply so that I better understand your needs. Alternatives might be available if the above does not work for you.
Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

5 REPLIES 5
HP Recommended

Hi @md_emon_bhuiyan 

 

Welcome !

 

  • It would be great if you can provide more details and some background information. Why do you need this WWAN device for ?
  • You really mean WWAN and not WLAN ?

 

I would suggest you start by opening the back cover of the PC and check if one is really present into your PC. Check the official service manual for your PC module here >> http://h10032.www1.hp.com/ctg/Manual/c03559419

page 61/69

 

The WWAN module may look like this:

 

1.png2.png3.png

 

 

Let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Yes dear,

I means WWAN card. I can't find a WWAN card in my local market which is support in my "HP ELITEBOOK 2570P"

Where I can find this device?
Can you suggest me?

HP Recommended

Hello @md_emon_bhuiyan 

 

So, if I understand correctly, you did check by opening the back cover (service panel) and you noticed WWAN module is indeed missing.

 

Below I will provide an information but first I need to know the reasons why you need this WWAN module. Basically, it might offer some GPS service + wireless connectivity based on GSM/GPRS/EDGE/UMTS/LTE networks (like from 2G to 4G networks).

These can be achieved even with external devices and I think they may be cheaper and better alternatives for your case. But let me know the specific reasons - what you want to achieve, so that i can provide you with a better advice.

 

As an expert volunteer here, I have certain rights and I can see from which country you are posting from and I have no idea where exactly you can purchase WWAN module from there.

After I checked, from what I see, HP does not have a local office (local support) there and the nearest one is in India.

 

 

Usually, parts are purchased from HP Part Surfer store. This item (module) is indeed available in India, not in your country. It may be available somewhere offline.

 

  • You can open the store from >> http://partsurfer.hp.com/search.aspx
  • Select the region India
  • Enter one of the parts number, like this one (available in the service manual posted initially, above)
  • The website will find it and will provide options or purchase. Note that they are kind of expensive, more than 170 USD

WWANhp.png

 

 

Another option would be to contact the local HP Support in India >> https://support.hp.com/in-en/contact-hp

 

Note that since your PC is an old one and may be out of warranty, service fee may be required for support.

 

 

  • I am looking forward to your reply so that I better understand your needs. Alternatives might be available if the above does not work for you.
Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Oh dear

This is too much expensive. I think instead this I should use a 4G Modem.

Thanks a lot for your useful response.

HP Recommended

Yes, that is what I was thinking, too.

External modem would be better in this situation.

 

You are most welcome ! Wish you all the best ! 🙂

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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