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‎12-04-2025 12:29 PM

HP Recommended

I HAVE A HP ENVY 360 AND IT IS 2 MONTHS OUT OF WARRANTY AND THE HINGE ON RIGHT SIDE BROKE AND BROKE THE SCREEN JUST LIKE IT DOES ON MOST OF THEM , SHOULD BE A RECALL , BUT INSTEAD I HAVE TALKED TO 5 PEOPLE THAT SAY OH WELL . IT SHOULD LAST MORE THAN 2 MONTHS OUT OF WARRANTY. I JUST WANT TO TELL EVERYONE HERE TO TELL EVERYONE THEY KNOW TO NEVER BUY A HP PRODUCT THEY ARE THE WORST IN SERVICE I HAVE EVER DELT WITH , I PAID ALOT OF MONEY AND TOOK VERY GOOD CARE OF IT AND DUE TO A FLAW IN PRODUCT I DONT HAVE NOTHING NOW . I OFFERED TO EVEN PAY HALF OF THE REPAIR AND STILL NOTHING . PLEASE DONT EVER BUY HP AGAIN AND TELL YOUR FRIENDS AND FAMILY TO NOT AS WELL THEY ARE A BILLION DOLLAR COMPANY THAT DONT CARE ABOUT HOW HARD YOU WORK THEY JUST SELL YOU CRAP . 

1 REPLY 1

‎12-07-2025 03:33 AM

HP Recommended

Hi @BMBUSDRIVER06,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your laptop. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

I'm an HP Employee.


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