Re: ENVY i7 1165G7 acting as i5 1135G7 - HP Support Community

Doom_Modder · ‎05-16-2023

The laptop is HP Envy with 1165G7 and the goal is to get the full 4.1GHz all-core boost (the spec of this i7). Currently, it hovers at 3.7 - 3.8. That is literally the value the i5 1135G7 achieves. The cooling is not a problem. The laptop actually has 1650Ti and enough cooling for both chips. It got the CPU under load to 74C before the fans kicked in, holding it around 70C. So not thermally limited. The CPU PL is set to 35W which is the limiting factor from getting to the 4.1 GHz while under all core load. I literally got this machine specifically with the GPU so the CPU is actually not limited in any way.

This artificial limitation makes no sense. The cooling is there, but it gets underutilized. The supplied 135W charger is there, but it just lays idle. The Laptop has a supposed microcontroller to make the HP Command Center work. Cool. It is just an artificial software lock because your customers did not give you enough money.

Do you know what would be neat? To actually use those things so this so-called "premium" laptop (with definitely a premium price) to use the hardware as specced, not like it has two SKUs lower CPU.

With that on the line, what am I supposed to do about it? It is not something that cannot be fixed because it is only a sw lock. Would you make an update to the i7 actually i7? Do I have any options?

erico · ‎05-16-2023

Are you sure that it is an Intel 1165G7?

That one has 4.7 GHz max.

https://ark.intel.com/content/www/us/en/ark/products/208921/intel-core-i71165g7-processor-12m-cache-...

Is power options in Windows set to performance, balanced or economy?

You can use the device manager in Windows. Windows Key+ X. Click on the processors section.

Use CPU-Z is another option to see what is installed.
https://www.cpuid.com/downloads/cpu-z/cpu-z_1.79-en.exe?utm_mediu

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Doom_Modder · ‎05-16-2023

Yes.

As for the 4.7 boost, that is for singlecore load (Which is also pretty rare to see btw - but it is at least there, even if only for a couple of ms). My complaint is about the all-core load. That is 4.1 GHz for 1165G7 but only 3.7 - 3-8 is observed. Those are 1135G7. That is the problem.

erico · ‎05-16-2023

You did not answer my question.

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Doom_Modder · ‎05-16-2023

I am sorry, I missed the other question. It is set to high performance.

erico · ‎05-16-2023

That may be all you are going to get out of it.

Check at Intel to see if there are any firmware updates.

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Doom_Modder · ‎05-18-2023

Well, I guess I am getting screwed.

ENVY i7 1165G7 acting as i5 1135G7

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