Elite X2 1013 not charging

[Panzli]

Hello, my HP 1013 Elite doesn't charge anymore. The charging Led also doesn't light up. The Port is clean and press the usb C cable in all up, down etc doesn't make a difference.

And I use the 45W standard HP Charger.

It is really terrible that such a expensive product are defect without a purpose after 3 Years.

[ub6424]

Hello @Panzli 

(1) Try to CMOS reset your notebook by simply following the following procedure:

https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) Try to Restore last BIOS

https://www.youtube.com/watch?v=qpiGUojtr3E

(3) If you are not lucky 😥

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked

- Short circuit test

- General cleaning ...

If you can't do that, you should have it serviced by a professional notebook ( chip level ) repair store.

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small alphanumeric letters.

best regards

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[Panzli]

Thank you but that doesn't helps me. I think that the electricity doesn't reach the battery, the indicator light and the Mainboard.

I have also tested a original 65 W charger, which 100% charging any other device.