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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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HP Recommended
An HP Subject Matter Expert provided some advice on this.
1) power reset your tablet with the keyboard attached. See the tutorial at the link below.
https://support.hp.com/us-en/document/ish_1997208-1551050-16
2) Run the HP Image Assistant with the softpaq at the link below. Your tablet is on the compatibility list.
https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe
Information about the HP Image Assistant
https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
If doing those two things does not return keyboard capability to your tablet, you will need to contact HP directly for further support.
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