• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-21-2018 03:10 PM

HP Recommended

Seems better to me yes.  Pretty good now - fan stays off under low load and pretty quiet still under most loads.

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-21-2018 03:23 PM

HP Recommended

Thanks!

I am looking to buy the HP 840 G5 or a Fujitsu U938 laptop. What would you recommend me?

Was this reply helpful? Yes No

‎02-11-2019 11:42 PM

HP Recommended

I have the same situation, but currently can not install a firmware update - company managed...

 

I tried a few things in powersettings via Windows, and it seemed to be a working workaround. Maybe it helps somebody else:

- System settings - Energy settings, Advanced

- Intel Graphics Power Plan => "Maximum Battery Life" on AC

- CPU, Minimum => 5% on AC, Cooling => Passive on AC, Maximum Performance 99% on both

- Dynamic GPU => Optimize energy savings on AC (like on battery)

- AMD GPU, Powerplay => Optimum Battery on AC

 

Solved it for me. Reduces performance for GPU mainly, but really doesn't matter for my Office use case. I think it is linked to dedicated GPU switching which is done on AC with the default settings. I also noticed that the problem don't occur with every use case, but especially with some apps which triggers Windows to use the GPU.

 

Was this reply helpful? Yes No

‎04-03-2019 03:35 AM

HP Recommended

Hi! I am experiencing the same issue. Where you able to solve it? Please, can you describe the steps needed for the fix? Thanks in advance!

Was this reply helpful? Yes No

‎04-24-2019 01:59 AM

HP Recommended

When I activate the Airplane Mode, the problem is gone...

 

Was this reply helpful? Yes No

‎09-22-2019 10:22 PM

HP Recommended

i had the same issue where the fan will be on most of the time and it was annoying. Atleast for me the problem resolved once i installed radeon graphic driver from HP support site. This drive doesn't often comes factory installed and looks like without this its taxing the CPU. I had to optimize my GPU and brighntess/performance settings after installation.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.