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‎08-05-2023 02:38 AM

HP Recommended
Product: HP EliteBook 845 14 inch G9 Notebook PC (544M0AV)
Operating System: Microsoft Windows 11

Hello,

Recently I got a new laptop Elitebook 845 G9 which is an amazing device but the configuration I have turned out to be insufficient for my requirements. I would like to perform some upgrades to the laptop but I'm not sure what will be the status of my 3 year NBD warranty after that.

Here's a list of upgrades I would like to perform:
1. Add another stick of RAM (Samsung M425R2GA3BB0-CQKOL, exactly the same model as the existing stick)
2. Replace SSD (Samsung 970 Evo Plus 2TB)

3. Replace battery (new original sealed M73466-005 from a 3rd party vendor)

Would these upgrades void the warranty?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2023 06:34 PM

HP Recommended
@Maciej13 wrote:

..... Would these upgrades void the warranty?

@Maciej13 

 

Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎08-05-2023 06:34 PM

HP Recommended
@Maciej13 wrote:

..... Would these upgrades void the warranty?

@Maciej13 

 

Warranty is a grey/gray area, very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.


Hope this makes sense.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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