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‎08-13-2023 08:02 AM

HP Recommended
Product: HP EliteBook 860 16 inch G9 Notebook PC (6B4Z9AV)
Operating System: Microsoft Windows 11

Hello,

My new laptop would discharge power  over night when the USB cables plugged into screens.

I spent time on the phone to HP support and resinstalled certain drivers.

Unfortunately my laptop is still discharging power when switched off and usb cables attached to a docking hub & ethernet adapter.

 

Can anyone help?

Thank you,

Giovanni

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2023 05:30 PM - edited ‎08-13-2023 05:32 PM

HP Recommended

@GioQ

 

Machine has at least 1 USB port which is for charging external devices (phones, tablets ....) when TOTALLY off. In your case, other attachment(s) would draw power from your machine (even machine is off). Please disconnect them when power off the machine first.

 

Did you know the RJ45 port (even a phone line) also draws power.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-13-2023 05:30 PM - edited ‎08-13-2023 05:32 PM

HP Recommended

@GioQ

 

Machine has at least 1 USB port which is for charging external devices (phones, tablets ....) when TOTALLY off. In your case, other attachment(s) would draw power from your machine (even machine is off). Please disconnect them when power off the machine first.

 

Did you know the RJ45 port (even a phone line) also draws power.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-16-2023 05:01 AM

HP Recommended

Thank you Banhien for your answer.

Very strange that this cannot be turned on / off.

This is inconvenient especially if you dont want to pull your cables in / out each time .. and just want to switch off your docking station at the plug.

 

Oh well .. not a good HP feature.

Cheers,

Giovanni

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