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pccobbler
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Solved!

Entry of SD card reader in Windows Device Manager

HP Recommended
ProBook 4540s
Microsoft Windows 10 (64-bit)

When I insert an SD card into the laptop reader, nothing happens. I bought a Sony SD card reader that connects via USB and it works perfectly with the SD card, so I know it's not the SD card. The reader might be broken or I might need a new device driver. However, when I look at Device Manager, I cannot determine which device it is, assuming it's even listed. There are no missing device drivers as would be indicated by a '!' in a yellow triangle. I would like to know from any owner of a laptop the text for their SD card reader in Device Manager.

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Paul_Tikkanen
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HP Recommended

Hi:

 

Most likely the card reader is no good.

 

If it needed a driver, there would be a device listed in the device manager labeled as a Base System Device.

 

There should be a SD Host controller device manager category if the SD card was working, and then when you insert a SD card, a portable device category should pop up.

 

In any event, here is the SD card reader driver for your notebook...give it a try and see what happens.

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

pccobbler
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Thanks for the reply and the driver.

 

Yeah, the drive appears to be toast. I installed the driver, but nothing new appeared in Device Manager. The drive must be a zombie because I would have expected the driver installation to fail if the drive was completely dead.

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Paul_Tikkanen
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You're very welcome.

 

Sorry that the driver didn't get the card reader to work when you inserted a SD card.

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